To ensure that PDF files open in Adobe Acrobat or Reader and NOT in "Preview" or "PDF Viewer": FileOpen WebPublisher or FileOpen Client should be listed there.Mac: Open Adobe Acrobat/Reader menu > About Third Party Plug-Ins.Windows: Open Acrobat/Reader > Help menu > About Third Party Plug-Ins.Verify FileOpen plug-in is properly installed:.Install the FileOpen plug-in (if not installed yet).Install Adobe Acrobat or Reader (if not installed yet).Concurrent User Administrator and Concurrent User, Online Subscription.Error message "The file is damaged and cannot be repaired…".
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